What is OneIntel Saarthi?
OneIntel Saarthi is an AI-powered trade knowledge assistant designed to answer documentary credit and trade finance questions in natural language. It is built for Relationship Managers, Trade Sales teams, Trade Operations professionals and exporters who need accurate, timely and reliable guidance.
The bot retrieves answers from approved sources including ICC rules, industry guidelines and internal policies — providing cited responses with explainability. It combines the speed of AI with the rigour of compliance to deliver trusted advice wherever trade decisions are made.
Why OneIntel Saarthi?
What OneIntel Saarthi enables for you
- Faster, more reliable client answers
- Less dependency on manual research
What OneIntel Saarthi enables for you
- Consistent rule interpretation
- Fewer escalations to specialists
What OneIntel Saarthi enables for you
- Confident answers in the room
- Credibility from cited guidance
What OneIntel Saarthi enables for you
- Clarity on documentation rules
- Fewer avoidable compliance errors
The old way vs. the OneIntel Saarthi way
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Traditional knowledge accessManual searches, emails and calls |
OneIntel SaarthiInstant, cited, consistent |
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Response speed |
Slow — manual searches, emails and calls |
Instant — answers in seconds |
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Source traceability |
Hard to trace sources and rules |
Every answer is cited to approved sources |
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Consistency |
Varies by person and experience |
Consistent, rule-based and policy-aligned |
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Expert access |
Experts are scarce and busy |
AI-first, with human-in-the-loop when needed |
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Client confidence |
Dependent on turnaround time |
Faster, explainable answers build trust |
Ask. Learn. Understand. Trade.
OneIntel
Trade Intelligence. For Everyone.
One governed knowledge base behind all three products - ask a question, build expertise, or check a set of documents.
OneIntel Vidya
Building trade expertise at scale
An eight-module Letters of Credit curriculum with scenario practice, AI-assisted assessment and verifiable certification, built on the same knowledge base.
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Frequently Asked Questions
What does OneIntel Saarthi do?
It answers Trade Finance and documentary credit questions asked in plain language, returning a clear answer together with the ICC rule, guideline or internal policy it is based on.
Are responses grounded in approved sources?
Yes. Answers are retrieved from an approved corpus — UCP 600, ISBP, MT 700 practice, industry guidelines and your own internal policies — and every response carries its citations, so it can be verified rather than taken on trust.
Is a human still in control?
Always. OneIntel Saarthi is decision support, not a decision maker. Where a question is complex or finely balanced, it escalates to an expert rather than guessing.
Who is OneIntel Saarthi designed for?
Relationship Managers, Trade Sales teams, Trade Operations professionals, and exporters and ecosystem participants who need dependable trade guidance without waiting on a specialist.
Does it support multilingual use cases?
English is supported today, with Hindi and regional-language support planned as the capability matures.